Digital Literacy
The Literacy Society of the North Okanagan provides adult digital support for individuals needing help with their personal digital devices such as; mobile phones, tablets, and laptops. Depending on the need and style of learning we offer small group workshops and/or direct one to one support.
Although there are many possible outcomes based on the diverse needs of the learners, we check for the following 4 basic benchmarks before moving on to other skills. If you or a family member feel you could benefit from support with your device, scroll down and click the button to book an appointment with the Literacy Society, or call 778-692-3117.
The Four Benchmarks
Goal 1
Ensure the learner has the ability to communicate with family, friends, and peers.
Goal 2
Ensure the learner can access the internet, online forms, and health information etc.
Goal 3
Ensure the learner can open various applications such as email, texting, video and entertainment platforms.
Goal 4
Ensure the learner understands how to use WIFI, data, and the internet safely.
Specifics of each goal could include the following skills…
- Setup and/or using an email account
- Sending and saving photos
- Searching the internet and saving links
- Understanding specific apps such as Facebook
- Basic settings and features of your device
- Creating folders and saving files
- Understanding your computer, android tablet or iPad
- How to be safe online and avoid scams
One to One Digital Support
The Literacy Society of the North Okanagan offers one to one support sessions with a trained volunteer at the main office of the Literacy Society.
You can find us on google maps, we’re conveniently located just south of the Village Green Mall 48th Ave entrance. Our location address is;
4705A 29th Street, Vernon (behind Valhalla, next to Morgan’s glass)
Adults can register by phone 778-692-3117, email at digitalsupport@literacysociety.ca, at our office, or click the button to book today.
Community Locations
We currently provide One to One Digital Support at the Okanagan Regional Library, Vernon Branch. If you book a support session at the Library, you will meet your volunteer at the help desk on the 2nd Floor.
Adults can register by phone 778-692-3117, email at digitalsupport@literacysociety.ca, at our office, or click the button to book today.
Our Volunteers
Without our dedicated volunteers this program would not be possible. We are grateful for the generous donation of their time and skills.
Would you like to be a volunteer? Find out more information on the Volunteer Page, email digitalsupport@literacysociety.ca or click the volunteer application button to complete an online webform.
Our volunteers are required to:
- Attend an orientation/training session
- Undergo a criminal record check
- Receive ongoing support from the program coordinator
